Terms of service

The agreement

These terms are between ClockLap and the organisation that creates a workspace (“you”). The person who signs up confirms that they can accept them for that organisation. Your staff use ClockLap under your account and your workplace policies.

Using ClockLap

• You're responsible for the people you invite, for what they do in your workspace, and for keeping sign-in details secure.
• You'll tell your staff that you track time and location at work, and get any consent your local law requires. In Ontario, for example, employers with 25 or more employees need a written electronic-monitoring policy, which ClockLap can draft for you.
• Don't use ClockLap to track people outside work, break the law, attack or overload the service, or resell it without our agreement.
• The API has rate limits. Test keys only reach your sandbox copy.

Your data

Everything you and your staff put into ClockLap is yours. We use it only to provide and support the service, as described in the privacy policy. You can export it at any time, including after you cancel, for 30 days.

Price and payment

• $1 per staff member and $2 per manager, admin or owner each month, in the currency shown at sign-up, plus taxes.
• New workspaces get 30 days free. We charge monthly based on the number of active people.
• We'll give at least 30 days' notice before raising prices.
• You can cancel at any time; the service runs to the end of the period already paid, and we don't give refunds for partial months.

Availability

We aim to keep ClockLap running all the time and post incidents on the status page. During early access we don't promise a specific uptime. The app keeps punches on the phone when it's offline and sends them when it reconnects.

Responsibility

ClockLap helps calculate hours and overtime, but you remain responsible for paying your staff correctly and meeting employment law. Check timesheets before you run payroll. To the extent the law allows, the service is provided as it is, and our total liability is limited to the amount you paid us in the 12 months before the claim. Neither side is liable for indirect losses such as lost profits.

Ending the agreement

You can close your workspace from Settings. We may suspend a workspace for unpaid bills after notice, or straight away for serious misuse. After closing, you have 30 days to export your data before we delete it.

Changes and law

We'll email workspace owners at least 30 days before material changes take effect. These terms are governed by the laws of Ontario and the federal laws of Canada that apply there.