What syncs
HiBob is the source of truth for people. On each sync ClockLap reads:
- People: name, email, department, site, manager, start date, status
- Time off policy types and balances (only for the types you bring in)
Time off. Approved ClockLap time off can be submitted to Bob as already approved.
How it works
- Create a service userIn Bob: Settings → Integrations → Service users → New service user, with read access to People and Time off.
- Paste the ID and tokenThe token is shown once, when you create the service user.
- Map sites and teamsBob sites or departments to ClockLap sites.
- Choose who winsField by field.
- Review the dry runApply it when it looks right.
Matching people
Matched by earlier links, then email, employee number and Bob employee ID.
- Who wins, per field. The HR system by default: ClockLap is updated to match. Set any field to “ClockLap” and it’s only filled in when the person is added.
- New people. Added automatically, without an invite unless you turn invites on. You choose the role they get.
- People who leave. Suggested for turning off (default), or turned off automatically. Their history stays.
- Sites and teams. Map the HR system’s locations or departments to ClockLap sites once; moves follow on every sync.
- Single sign-on users. People your identity provider manages through SCIM keep what SCIM writes; the sync skips those fields and says so.
- Schedule. Hourly, daily (default) or manual. A scheduled sync can apply itself or only prepare a preview for an admin.
A dry run first. The first sync is always a dry run: a list of the people who would be added, updated or suggested for turning off, field by field. Nothing changes until an admin applies it, and scheduled syncs wait for that first approval.
What you need
- HiBob with admin access to create service users
- Service user permissions: People (read) and Time off
Every run keeps a history: who and what was sent, per-line results, plain-language errors with a fix, and a redacted request log for admins. Webhooks fire on people_sync.completed.
Questions
Does it read everyone at once?
Yes: Bob’s people search returns everyone in one response, including people who have left, so leavers are noticed.
Is people sync included in the price?
Yes. HR connections are part of every ClockLap plan, with no add-ons.
Is ClockLap affiliated with HiBob?
No. ClockLap connects to HiBob using its published API; it isn’t affiliated with or endorsed by HiBob. The connection is in beta while we verify it with live accounts.