What syncs
CSV people import is the source of truth for people. On each sync ClockLap reads:
- Any of: ID, name, email, employee number, department, location, manager, hourly pay rate, start and end dates, status
How it works
- Export people as CSVComma, semicolon or tab separated, quoted fields welcome.
- Upload it or set up SFTPClockLap picks the newest file matching a name pattern.
- Match columns onceCommon header names are recognised; map the rest.
- Map locations and departmentsTo ClockLap sites and teams.
- Review the dry runApply it, then schedule it.
Matching people
Matched by earlier links, then email and employee number. Rows without an ID or email are skipped with a warning.
- Who wins, per field. The HR system by default: ClockLap is updated to match. Set any field to “ClockLap” and it’s only filled in when the person is added.
- New people. Added automatically, without an invite unless you turn invites on. You choose the role they get.
- People who leave. Suggested for turning off (default), or turned off automatically. Their history stays.
- Sites and teams. Map the HR system’s locations or departments to ClockLap sites once; moves follow on every sync.
- Single sign-on users. People your identity provider manages through SCIM keep what SCIM writes; the sync skips those fields and says so.
- Schedule. Hourly, daily (default) or manual. A scheduled sync can apply itself or only prepare a preview for an admin.
What you need
- A CSV export of your people
- Optional: an SFTP server for automatic pick-up
Every run keeps a history: who and what was sent, per-line results, plain-language errors with a fix, and a redacted request log for admins. Webhooks fire on people_sync.completed.
Questions
How are dates and pay rates read?
ISO dates and slashed dates (month/day unless the first part is over 12) are understood, and pay rates like “$25.50” or “25,50 EUR” are read as amounts.
Is people sync included in the price?
Yes. HR connections are part of every ClockLap plan, with no add-ons.
Is ClockLap affiliated with CSV people import?
No. ClockLap connects to CSV people import using files it can import; it isn’t affiliated with or endorsed by CSV people import. The connection is generally available.