What syncs
Namely is the source of truth for people. On each sync ClockLap reads:
- Profiles: name (preferred first), email, employee ID, job title, department and office (from Namely groups), manager, start and departure dates, status
How it works
- Create a personal access tokenIn Namely: API → Personal Access Tokens, as an administrator (ideally an “Integrations” profile that won’t leave).
- Paste it with your subdomainThe part before .namely.com.
- Map departments and officesTo ClockLap teams and sites.
- Review the dry runThen apply it and choose the schedule.
Matching people
Matched by earlier links, then email and employee ID; saved as each person’s Namely profile ID.
- Who wins, per field. The HR system by default: ClockLap is updated to match. Set any field to “ClockLap” and it’s only filled in when the person is added.
- New people. Added automatically, without an invite unless you turn invites on. You choose the role they get.
- People who leave. Suggested for turning off (default), or turned off automatically. Their history stays.
- Sites and teams. Map the HR system’s locations or departments to ClockLap sites once; moves follow on every sync.
- Single sign-on users. People your identity provider manages through SCIM keep what SCIM writes; the sync skips those fields and says so.
- Schedule. Hourly, daily (default) or manual. A scheduled sync can apply itself or only prepare a preview for an admin.
What you need
- Namely (US) with API access for an administrator
Every run keeps a history: who and what was sent, per-line results, plain-language errors with a fix, and a redacted request log for admins. Webhooks fire on people_sync.completed.
Questions
The token stopped working. Why?
Namely tokens follow the person who made them: if that profile is turned off, the token is refused. Use a dedicated integrations profile.
Is people sync included in the price?
Yes. HR connections are part of every ClockLap plan, with no add-ons.
Is ClockLap affiliated with Namely?
No. ClockLap connects to Namely using its published API; it isn’t affiliated with or endorsed by Namely. The connection is in beta while we verify it with live accounts.